YL
Your Local Guide · Killarney

Put your hotel's very own guide in every guest's pocket.

Guests scan a code at check-in and chat with it on WhatsApp or in their phone's browser. It knows your hotel, and it knows Killarney like a local.

A local expert, not a web search. Accurate local information, gathered by local people and updated every week.

Try it as a guest →

A demo hotel. Ask it anything you'd ask reception.

Working for your hotel

  • More revenueGuests are sent to your own restaurant, bar and spa first, hear your offers, and book tours and taxis through your reception.
  • Happier guestsEvery guest gets a local's answer, at any hour, without queueing at the desk.
  • Fewer bad experiencesA guest mentions the shower is cold; reception is alerted at once and presses Fixed, and the guest is asked if it's sorted. Caught at the time, not in a review.
  • You see it workingA live screen for reception and the manager, and a monthly report of what you got: reception time saved in euro, guests sent to your services, problems fixed and how fast.

Working for your guests

  • What's on tonightTrad music, a quiet pint, where to eat, and an honest "not confirmed" when it isn't sure.
  • Plans for tomorrowMuckross, the Gap of Dunloe, a rainy-day plan, taxis and getting around.
  • The hotel at their fingertipsBreakfast times, the spa, the bar, and a problem in the room sorted without a trip downstairs.
  • In their own languageOn their own phone, nothing to install.

See it for yourself

A room problem, start to finishGuest reports it, reception is alerted, it's fixed. The manager's viewWhat the manager sees each day. A sample monthly reportExample figures for a typical month.

Talk to us

Want it for your hotel, or a walk-through at your desk? Email info@yourlocalguide.ie

Straight about what it is

It's an AI guide, and it tells guests so.

When it can't confirm something is on tonight, it says so rather than guessing.

Guests' details are kept only for their stay. They can type STOP or DELETE at any time.